Next, use a Linux boot disc/live CD like the one from Ubuntu to boot the computer into Linux and access the drive contents. Here’s how I connected my Pi to the My Cloud! The guide below should work for any NAS – not just the WD My Cloud. You don't have permission to access this share. Not enough server storage is available to process this command. I have also tried reseting the password to no password with no luck. Also click on the app itself under apps and notifications > then on all the sections like permissions, storage, advanced. IP address: MAC address: My Cloud devices found. HI THERE AM LOOKING FOR A BIT HELP I OWN A WD MYCLOUD 2TB. I called WD and they said it may or may not work and that they had not sufficiently tested the drive with Windows 7 backup. Wd my cloud is not accessible you might not have permission My NAS is getting pretty old and a W10 security update apparently blocked access to it.